# Career Opportunities at PT MSC Mediterranean Shipping Indonesia
Securing a position with a global maritime leader is a transformative step for any supply chain and logistics professional. As the world's second-largest container shipping carrier, Mediterranean Shipping Company (MSC) operates an extensive network spanning major global ports. In Indonesia, PT MSC Mediterranean Shipping Indonesia acts as a premier Main Line Operator (MLO), offering robust career pathways for ambitious individuals looking to thrive in a dynamic, fast-paced corporate environment.
If you are eager to build a rewarding career in the international shipping and logistics sector, explore the latest job openings and position requirements currently available at MSC Indonesia.
## 1. Import Sales Executive (Locations: Jakarta, Surabaya)
The Import Sales Executive plays a vital role in driving revenue, expanding market share, and nurturing vital client relationships across designated trade lanes.
Core Responsibilities
* Cargo Canvassing: Secure workable and accurate importer feedback through weekly sales visits, log data into the CRM system, and continuously update customer profiles.
* Client Retention & Growth: Maintain existing nominated client accounts while aggressively expanding MSC’s market presence.
* Market Intelligence: Keep abreast of industry trends, competitor activities, and emerging market opportunities, reporting findings directly to the Import Sales Manager.
* Cross-Functional Coordination: Collaborate closely with internal departments and overseas offices to resolve client issues and guarantee seamless service delivery.
* FOB Monitoring: Track negotiated FOB shipments closely from booking confirmation through to the Port of Discharge (POD).
Candidate Qualifications
* Education: Minimum of a Bachelor’s Degree in any discipline.
* Experience: At least 3 years of proven experience in import commercial business.
* Domain Knowledge: Comprehensive understanding of shipping business processes and current market dynamics.
* Key Skills: Excellent verbal and written English proficiency, advanced negotiation, presentation, networking, and relationship-management capabilities.
* Soft Skills: Self-initiative, innovative mindset, and strong collaborative teamwork.
## 2. Trade Coordinator
The Trade Coordinator acts as a central pillar in optimizing vessel capacity, monitoring allocation efficiency, and coordinating across departments to resolve operational bottlenecks.
Core Responsibilities
* Capacity Management: Monitor space and allocation versus individual vessels while working alongside the Operation and Transshipment departments to mitigate equipment shortages.
* Stakeholder Liaison: Assist the Trade Manager in communicating with principals and global MSC agents regarding specialized issues.
* Operational Troubleshooting: Coordinate with out-ports and internal teams to address shipment discrepancies and guide staff through complex scenarios.
* Reporting & Advertising: Compile monthly performance reports (lifting, vessel performance, client support) for the General Manager and submit weekly long-range forecasts to principals.
* Cross-Trade Management: Oversee cross-trade shipments and manage FOB cargo sales leads destined for international buyers.
Candidate Qualifications
* Education: Bachelor’s Degree from a reputable university in any field.
* Experience: Minimum of 2 years of professional experience in customer service, pricing, or documentation within a shipping company.
* Technical Skills: Strong data analytical abilities and advanced Microsoft Office proficiency.
* Language & Traits: Fluent in English (written and spoken), fast learner, innovative, and deeply interested in shipping market mechanisms.
## 3. Operation Officer
Managing port clearances, vessel compliance, and terminal coordination requires meticulous attention to detail, a trait essential for the Operation Officer role.
Core Responsibilities
* Terminal & Berth Management: Request terminal cargo stacking openings, apply for berthing approvals via Inaportnet, and manage PPKB applications on IBS terminal systems.
* Vessel Documentation: Prepare arrival and departure notices, immigration data, quarantine documents, and customs clearances (CIQP).
* Operational Reporting: Submit final vessel plans to operation managers, coordinate safety protocols with Chief Officers, and manage port authority reporting requirements.
* Billing & Permits: Handle Dangerous Goods (DG) permits, process quarantine billing, and coordinate harbor dues with the finance department.
Candidate Qualifications
* Education: Diploma or Bachelor’s Degree in Logistics, Transportation, or a related field.
* Experience: 1 to 2 years of vessel operation experience; fresh graduates with relevant academic backgrounds are welcome to apply.
* Specialized Skills: Prior experience handling Dangerous Goods (DG) and special cargo (Breakbulk, OOG, reefers) is highly advantageous.
* Competencies: Strong command of English and a solid grasp of maritime logistics workflows.
## 4. Documentation Officer
Handling export and import documentation accurately prevents costly delays and ensures regulatory compliance across international borders.
Core Responsibilities
* Export Documentation: Prepare general Bills of Lading (BL), review Shipping Instructions (SI), manage amendment requests, issue Sea Waybills (SWB), and coordinate transshipment updates based on SOB reports.
* Import Documentation: Prepare, produce, and distribute Notices of Arrival, handle minor/major redress procedures, and reconcile consignee data between DTX and BL systems.
* Client Communication: Respond promptly to email and phone inquiries from customers, principals, and internal departments regarding documentation requirements.
Candidate Qualifications
* Education: Diploma or Bachelor’s Degree in Logistics, Transportation, or equivalent.
* Experience: 6 to 12 months of related experience is preferred, though exceptional fresh graduates are encouraged to apply.
* Specialization: Suited for professionals focused on Logistics and Supply Chain operations.
* Key Attributes: Excellent English communication skills, meticulous accuracy, discipline, hard-working mindset, and strong analytical capabilities.
## 5. Export Customer Service Officer (Talent Pool)
Client satisfaction hinges on responsive communication, proactive problem-solving, and efficient booking administration.
Core Responsibilities
* Booking Administration: Process booking acceptances, issue confirmations, and monitor Verified Gross Mass (VGM) compliance.
* Customer Support: Deliver weekly schedules, address customer inquiries in a timely manner during office hours, and notify clients regarding vessel diversions, roll-overs, or schedule advances.
* Issue Resolution: Investigate operational disruptions and provide fast, effective solutions to maintain client trust.
Candidate Qualifications
* Education: Diploma or Bachelor’s Degree in Logistics, Transportation, or equivalent.
* Experience: Minimum of 1 year in a similar customer-facing logistics role; fresh graduates are welcome.
* Key Attributes: Fast learner, detail-oriented, highly disciplined, self-motivated, and capable of working in a collaborative team environment.
## 6. Finance Officer (Talent Pool)
Maintaining financial health requires precision in invoicing, strict accounts receivable management, and seamless system integration.
Core Responsibilities
* Invoicing & Billing: Generate accurate system invoices, double-check figures prior to dispatch, and ensure timely delivery to clients.
* Collections & Allocations: Follow up on payment collections, verify payments to release electronic Delivery Orders (e-DO), and allocate funds accurately within the SAP system.
* Cross-Departmental Collaboration: Maintain clear communication with internal branches and finance teams to streamline financial workflows.
Candidate Qualifications
* Education: Diploma or Bachelor’s Degree in Accounting or Finance.
* Technical Skills: Proficiency in MS Excel, MS Office, Outlook, and familiarity with the SAP system.
* Experience: At least 1 year of experience in finance, accounts receivable, or invoicing within the shipping or logistics industry is preferred (fresh graduates are encouraged to apply).
* Core Traits: High accountability, exceptional attention to detail, discipline, and a strong collaborative spirit.