# Accelerating Business Growth: PT Telmark Integrasi Indonesia’s Comprehensive BPO Solutions
Since its inception in 2016, PT Telmark Integrasi Indonesia has rapidly evolved into a leading force within the Business Process Outsourcing (BPO) sector. As a strategic member of Quiros Networks, we specialize in delivering comprehensive, end-to-end management for non-core business operations. By leveraging a potent combination of expert talent and cutting-edge technology, we empower organizations to streamline their internal processes, allowing stakeholders to dedicate their focus exclusively to core strategy and market expansion.
Our commitment to operational excellence ensures that your business benefits from seamless system integration, robust infrastructure, and professional support tailored to your specific industry requirements.
## Join Our Dynamic Team in Yogyakarta
At PT Telmark Integrasi Indonesia, we believe our people are our greatest asset. We are currently looking for motivated professionals to join our expanding team in Yogyakarta to help us drive results and maintain high service standards. If you are passionate about professional growth and client success, we invite you to explore our current openings.
1. Team Leader – Desk Collection
We are seeking a seasoned leader to oversee our collection operations and drive team performance toward achieving critical financial targets.
* Provide leadership and coordination for the entire Desk Collection team.
* Monitor daily performance while offering consistent mentorship and coaching to team members.
* Analyze team metrics to generate accurate performance and achievement reports.
* Minimum Diploma (D3) or Bachelor’s degree (S1).
* At least one year of experience as a Collection Team Leader, preferably within the Fintech or Banking sectors.
* Proven track record in "back bucket" or recovery collection strategies.
* Advanced proficiency in Microsoft Office, with a specific focus on Microsoft Excel.
* Strong analytical skills paired with excellent interpersonal communication abilities.
* Must be willing to be based in Yogyakarta (candidates residing in or near Yogyakarta are strongly preferred).
2. Desk Collection Agent
If you have a knack for negotiation and customer relations, this role offers an opportunity to hone your financial management and problem-solving skills.
* Proactively communicate with clients via telephone and digital messaging regarding loan payments.
* Address customer inquiries concerning payment methods and settlement processes.
* Provide transparent information regarding payment policies, terms, and conditions.
* Analyze payment data to provide educational insights to customers experiencing arrears.
* Offer effective, compliant solutions for payment issues and fund recovery.
* Minimum High School (SMA/SMK) diploma.
* Excellent negotiation and verbal communication skills.
* Analytical mindset with a natural ability to troubleshoot and resolve issues.
* Proven capability to work effectively within high-pressure, target-driven environments.
* Experience working with computer systems and CRM software.
* Minimum of 3 months of experience as a Desk Collection Agent.
## How to Apply
PT Telmark Integrasi Indonesia is dedicated to fostering an environment of efficiency and reliability. If you meet the criteria for either of these positions and are ready to advance your career with a fast-growing BPO leader, please submit your professional CV to our recruitment team at:
Email: [email protected]
We look forward to reviewing your application and potentially welcoming you to our dedicated team of professionals.