# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara, a distinguished entity within the Telkom Group, stands as a cornerstone in Indonesia’s media, advertising, and business communications landscape. As a company majority-owned by Telkom—with 51% stake held by the parent company and the remaining 49% by Multimedia Nusantara—it serves as a vital bridge between businesses and consumers. Since its inception in 1975, the company has evolved from the pioneer of telephone directory services to a multifaceted service provider, modernizing its operations to meet the sophisticated demands of the digital era. Today, the organization operates across three core business pillars, continuously driving innovation in service information and customer advocacy.
## Shaping Your Career with Telkom Group
As part of its ongoing expansion and commitment to excellence, PT Infomedia Nusantara is officially inviting motivated professionals to join the team in April 2026. This is a unique opportunity to grow within a stable, industry-leading environment that values both individual initiative and collective success. We are currently seeking qualified candidates to fill the Sales Advocacy Representative (SAR) position.
## Position Profile: Sales Advocacy Representative (SAR)
The Sales Advocacy Representative role is designed for individuals who are passionate about delivering premium customer experiences while driving sales performance. This role is central to the operations at GraPARI, acting as the frontline face of Telkomsel services.
Core Requirements
To be considered for this role, candidates must meet the following professional criteria:
* Education: A minimum of a Diploma (D3) degree from an accredited institution.
* Academic Performance: A minimum GPA of 2.75 for public universities (PTN) or 3.00 for private universities (PTS).
* Communication Skills: Exceptional verbal communication abilities with a strong command of the English language.
* Service Mindset: A deeply customer-oriented approach to problem-solving.
* Versatility: Proven ability to work effectively as an independent contributor and as a collaborative team member.
* Proximity: Preference will be given to candidates residing in the designated city or regency of placement.
Primary Responsibilities of the SAR
The SAR position carries significant responsibility in maintaining brand loyalty and operational standards:
1. Sales Target Achievement: Proactively identify and meet sales goals while strictly adhering to established standard operating procedures (SOPs) and advocacy-based selling principles.
2. Consultative Service: Provide expert guidance and consultations to customers, addressing product inquiries and identifying solutions tailored to their specific needs.
3. Customer Satisfaction: Ensure every interaction results in high customer satisfaction regarding Telkomsel products and services.
4. Integrated Support: Assist customers with comprehensive service requests, ensuring that even needs outside of direct sales are professionally addressed.
5. Operational Support: During peak traffic hours at GraPARI, contribute to queue management and general customer service to maintain high service standards.
6. Escalation Management: Maintain clear communication channels with Team Leaders, SAR Coordinators, or Regional Supervisors to escalate any product or sales-related complexities that require higher-level resolution.
If you are a driven professional looking to advance your career within a prestigious national organization, this opening offers the ideal platform to develop your skills while impacting thousands of customers across the nation.