# Inside PT Djarum: Corporate Legacy and Career Opportunities in IT Support
Building a lasting legacy requires vision, resilience, and adaptability. Established in 1951 in Kudus, Central Java, PT Djarum has grown from humble beginnings into one of Indonesia’s most prominent corporate giants. Operating within a nation that represents the third-largest smoking population globally—with approximately 65 million smokers—the company has solidified its position as an industry leader.
Controlled by the Hartono family, whose foundational leadership began under Oei Wie Gwan, the organization has transcended its origins in traditional clove cigarettes (kretek). Today, the enterprise functions as the cornerstone of the expansive Djarum Group. Beyond tobacco manufacturing, the conglomerate holds a diversified portfolio across multiple high-impact sectors:
* Banking & Finance: Bank Central Asia (BCA)
* Electronics: Polytron
* E-Commerce & Travel: Blibli.com and Tiket.com
* Media & Entertainment: Djarum Media (Mola TV) and Limelight Pictures
* Plantations & Agriculture: Hartono Plantation Indonesia
* Food, Beverage & Coffee: Savoria Kreasi Rasa (Yuzu) and Sumber Kopi Prima (Delizio Caffino)
Despite this vast multi-industry diversification, the core tobacco division remains a technological powerhouse. Utilizing advanced mass-production lines, PT Djarum successfully satisfies consumer demands across both domestic and international markets. Driven by an unwavering commitment to customer satisfaction, the brand has achieved widespread global recognition while maintaining its iconic status at home.
For professionals seeking to build a career within a stable, forward-thinking organization, PT Djarum offers exceptional pathways for growth, particularly within its corporate technology infrastructure.
## Career Spotlight: Computer User Support at PT Djarum
Are you passionate about information technology, dynamic problem-solving, and building professional relationships? PT Djarum is currently looking for dedicated individuals to join its team as a Computer User Support specialist.
This role offers a diverse, hands-on professional experience that extends far beyond standard desk work. It requires frequent interaction with colleagues across various departments and may involve traveling nationwide to deliver comprehensive IT assistance. While technical proficiency is mandatory, success in this position relies equally on strong interpersonal and communication skills.
In today’s fast-paced digital era, IT support functions as the backbone of seamless corporate operations. Although the work can be demanding and unglamorous, it remains critically important to business continuity.
Key Roles and Responsibilities
As a Computer User Support specialist, your day-to-day duties will encompass a wide array of technical and educational responsibilities:
1. Technical Assistance: Deliver direct, telephone-based, or electronic technical support to computer users, swiftly resolving hardware and software challenges.
2. System Maintenance: Perform routine technical and non-technical upkeep of corporate IT systems to ensure optimal performance.
3. Research and Development: Conduct ongoing research to identify system improvements and technological upgrades.
4. System Implementation: Assist in rolling out cutting-edge IT enhancements across local and national operational scales.
5. User Education: Conduct training sessions, educational workshops, and awareness campaigns to maximize staff efficiency with IT resources.
Candidate Qualifications
To qualify for this vital technological role, applicants must meet the following criteria:
* Educational Background: Hold a Bachelor’s Degree (S1) in Information Technology with a minimum Cumulative Grade Point Average (GPA) of 3.00.
* Technical Proficiency: Demonstrate advanced knowledge of PC platforms and office software, specifically Microsoft Windows and the MS Office suite.
* Networking & Hardware Knowledge: Understand fundamental hardware configurations, Local Area Networks (LAN), and Wide Area Networks (WAN).
* Programming Skills: Possess working knowledge of Windows scripting and basic programming techniques.
* Geographical Flexibility: Be willing to be assigned to any of PT Djarum's major operational hubs, including Jakarta, Kudus, Surabaya, Bandung, or Semarang.
Embrace the opportunity to advance your career with an industry pioneer where innovation meets long-standing corporate excellence.